Join the Team at Ice Cream Alley

Job Description

About: Ice Cream Alley is a local, independently owned ice cream scoop shop in downtown Greenfield. Operating from April through October, we serve a curated selection of flavors from a variety of high-quality local producers as well as interesting sundaes. We are committed to the local community and strive to treat our workers well, activate downtown Greenfield as a social space, and bring a little magic into our neighbors’ lives.

Title: Scoop Shop Worker

Rate of Pay: $12.75/hr, plus tips

Benefits: This is an unbenefitted seasonal position.

Purpose: Scoop shop workers provide friendly service to customers, and keep the shop immaculately clean at all times.

Reports to: Manager


  • Provides a consistent, high-quality customer-service experience
  • Produces consistent, properly portioned cones, cups, and sundaes according to specified standards
  • Manages cash drawer
  • Maintains a meticulously clean and inviting environment, indoors and outdoors
  • Restocks ice cream, cones, utensils, napkins, and other supplies
  • Communicates regularly with manager via a web-based platform
  • Updates the website with current flavors
  • Manages to-go orders through Grubhub, and updates Grubhub menu
  • Completes deep-cleaning tasks


  • Some experience in customer service
  • Demonstrated ability to be friendly and professional in a fast-paced environment
  • Demonstrated ability to multitask
  • Basic technology skills
  • Attention to detail
  • A high standard for cleanliness

We’re an equal opportunity employer, and people from all backgrounds and identities are encouraged to apply.