Join the Team at Ice Cream Alley

Work with Us!

We’re psyched that you want to come work with us. Ice Cream Alley has high standards, and the work can be hard at times, but it’s also a lot of fun and we strive to be a great place to work. We’re an equal opportunity employer, and people from all backgrounds and identities are encouraged to apply. We don’t hire very often, but drop us a line and we’ll keep your application on file.

Job Description

About: Ice Cream Alley is a local, independently owned ice cream scoop shop in downtown Greenfield. Operating from April through October, we serve a curated selection of flavors from a variety of high-quality local producers as well as interesting sundaes. We are committed to the local community and strive to treat our workers well, activate downtown Greenfield as a social space, and bring a little magic into our neighbors’ lives.

Title: Scoop Shop Worker

Rate of Pay: $12/hr, plus tips

Benefits: This is an unbenefitted seasonal position.

Purpose: Scoop shop workers provide direct service to customers and keep the shop in a friendly, jovial, and immaculately clean condition at all times.

Reports to: Manager


  • Provides a consistent, high-quality customer service experience.
  • Produces consistent, properly portioned cones, cups, and sundaes according to standards.
  • Manages cash drawer with accuracy and creates deposit envelope at the end of each shift.
  • Maintains a meticulously clean environment behind the counter.
  • Maintains a clean and comfortable indoor and outdoor area for customers.
  • Restocks ice cream and other supplies.
  • Carries out one deep-cleaning task per shift.
  • Communicates regularly with manager via a web-based platform.
  • Occasionally updates website to reflect flavor rotations.


  • Some experience in customer service.
  • Demonstrated ability to be friendly and professional in a fast-paced environment.
  • Demonstrated ability to multitask.
  • Basic technology skills.
  • Attention to detail.
  • A high standard for cleanliness.